Creating an account allows you to make purchases, see all the information regarding your orders, change your personal data at anytime, sign up for our newsletter full of style inspiration, store news, discounts and more.
We currently accept credit card payments as well as Paypal payments.
All prices on our site are listed and charged in Euros. The exact exchange rate that you will pay is determined by the bank that has issued your credit card.
If you want to get an idea of your total before checking out, the following web page features a quick, easy and free foreign exchange calculation : www.xe.com/ucc/
We ship within France via La Poste - Colissimo. You also have the option to select Colissimo Recommandé (signature upon delivery).
Shipping fees are automatically calculated during the checkout process. You can view these fees before making your payment.
Orders are processed tuesday through saturday. All orders ship within 48 hours of purchase. La Poste Colissimo claims 48 h for delivery, which means you should receive your items about one week from the day you place it.
We are not responsible for lost packages or packages delayed by the postal service.
We ship to any international destination via la Poste Colissimo International (tracking + signature upon delivery).
Shipping fees are automatically calculated during the checkout process. You can view these fees before making your payment.
Orders are processed tuesday through saturday. All orders ship within 48 hours of purchase. La Poste Colissimo is comitted to deliver within 4 days for the following countries : Germany, Belgium, UK, Netherlands, Luxembourg, Italy, Spain, Denmark, Switzerland, USA, Australia, Hong Kong, Japan, China and South Korea. Between 4 and 8 days for all the other countries.
We are not responsible for lost packages or packages delayed by the postal service.
Customs fees and any taxes associated with your purchase are the responsibility of the customer.
All items can be returned within 14 days of receipt for a full refund, store credit or exchange.
Returns must be received in new, unworn and unwashed condition and with all tags attached and shipped via traceable and insured mail.
Please contact us at boutique@30cancan.com to request a return and you will be given our return adress and instructions.
We are committed to protecting your privacy. All personal information you provide during registration is ued to process your orders. All information gathered securely through the SSL is treated seriously and with full respect to your privacy. We guarantee that the information you enter will not be disclosed to any outside organization.
Please do not hesitate to contact us for any question you wish. Email us at contact@30cancan.com and we will be more than happy to give you any advice regarding the styling, fitting, sizing of any of our items. It is extremely important to us that you are very happy with your purchase.